Legal
Privacy Policy
Last updated: 3 November 2026
This policy explains what we collect when you use chinesenames.io, why we collect it, and the choices you have. We keep it short because we collect very little.
1. What we collect
Details you enter: the English name you want to adapt, gender preference, style preference, and any note you write.
Purchase details: your email address and the product you bought. Card data is handled by FastSpring and never reaches our servers.
Technical data: standard server logs (IP address, browser, timestamps) and a random device identifier used to keep the API working and prevent abuse.
2. Why we use it
To generate names and reports, deliver your purchase, answer support requests, prevent fraud and abuse, and keep the service reliable.
We do not sell your data, and we do not use your name inputs for advertising.
3. Who processes it
FastSpring acts as merchant of record and processes payment and tax data under its own privacy policy.
Our hosting and database providers process data on our behalf under contract. We use them only to run the service.
4. Cookies and analytics
We use a small number of functional cookies, such as remembering your language choice. We do not run advertising trackers.
If we add privacy-friendly analytics later, we will update this page.
5. How long we keep it
Purchase records are kept as long as required for accounting and tax purposes.
Reports stay available through your access link until you ask us to delete them. You can request deletion at any time.
6. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your data, or to object to certain processing.
To exercise any of these rights, email support@chinesenames.io from the address you used at checkout. We respond within 30 days.
7. International transfers
We operate from China and use service providers in other countries. Where required, transfers rely on standard contractual clauses or an equivalent safeguard.
8. Children
The service is not directed at children under 16, and we do not knowingly collect their data.
9. Changes and contact
If we make material changes we will update the date above. Questions or requests: support@chinesenames.io.
Controller: Jiangxi Mashangyun Information Technology Co., Ltd. (江西码上云信息技术有限公司), Jiangxi, China.